Waldorf Astoria Orlando Reviews

Luxurious and elegant atmosphere: The hotel is praised for its upscale, modern design and spacious, well-appointed rooms that provide a high level of comfort.

Cleanliness: Generally receives high marks for cleanliness throughout the property.

Convenient location: Close enough to Disney parks, making it suitable for visitors planning Disney trips.

Outstanding amenities: Includes luxurious pools, attentive concierge and bell staff, free breakfast/dinner options for children at certain restaurants, and a $50/day resort credit that guests can use during their stay.

Comfortable beds and quiet rooms: Guests appreciate the restful environment after busy days at theme parks or business events.

Luxury Accommodations: Newly renovated rooms and suites with modern design, marble baths, glass showers, Nespresso machines, and elegant furnishings provide a comfortable and stylish stay.

Exclusive Disney Benefits: As an official Walt Disney World® hotel, guests enjoy perks such as 30-minute early entry to the parks and complimentary upscale transportation to Walt Disney World® theme parks and Disney Springs®.

World-Class Dining: The resort features twelve restaurants and lounges including the award-winning Bull & Bear steakhouse offering decadent dishes like tomahawk steak, parmesan pasta, and caviar-topped baked potatoes. Peacock Alley offers a luxe setting for cocktails with art deco flair.

Pool & Private Cabanas: Two heated pools are available—one quieter pool near private cabanas equipped with chaise lounges, TVs, refrigerators; plus a main zero-entry pool ideal for children. Poolside service includes attendants and an Aquamarine bar.

Waldorf Astoria Spa: A luxurious spa with 21 treatment areas offering massages, facials, aromatherapy wraps plus a Himalayan Salt Room designed to rejuvenate mind and body.

Golf Club: The 18-hole championship Waldorf Astoria Golf Club designed by Rees Jones features a challenging course suitable for all skill levels along with rental clubs and pro shop services.

Kids Activities & Family Friendly Amenities: WA Kids Club provides arts & crafts, pool games, interactive experiences ensuring entertainment for children while adults relax in luxury surroundings.

Inconsistent service quality: While some guests find staff attentive, others report inconsistent or missing customer service experiences.

High prices with questionable value: The hotel is considered pricey; many feel the cost does not always align with expectations or quality received. Additional fees such as resort fees ($30/night) and expensive food/drink pricing add to overall costs.

Extra charges on amenities/services: Room service has delivery fees plus high service charges; bar/kitchenettes lack basic utensils; some recreational features have restrictions (e.g., water slide height limits).

Room issues reported by some guests: Occasional problems like room readiness delays or outdated decor in certain rooms detract from experience compared to other Waldorf Astoria properties elsewhere.

Limited transportation options to nearby attractions like Downtown Disney without additional cost which may inconvenience some travelers.